📖 General
The KomfortPlus™ Active Pressure Distribution Stockings are made from a unique blend of materials: 55% polyester for bright colors, 26% bamboo for natural antimicrobial properties, 11% cotton for extra durability and warmth and 8% Lycra for exceptional elasticity and fit.
Yes, the KomfortPlus™ active pressure distribution stockings are ideal for every day! Whether in the office, during sports, when travelling or in everyday life - they provide comfort and a pleasant feeling when worn.
In order to maintain our low prices, our products can only be purchased via the online shop.
If you are having problems with the order process, it could be due to the following:
- Please try using a different browser (e.g. Chrome, Safari) and complete your order again.
- Clear your cookies and cache and try again.
- If your payment is declined, please try another payment method.
If you have any further questions or problems, please do not hesitate to contact our support at support@komfortplus.shop .
If you received the wrong item, we sincerely apologize for the misunderstanding.
Please send us a photo of the incorrectly delivered item, on which, for example, the size label is clearly visible.
Once we receive the photo, our customer support team will work to send you the correct item.
Our team attaches great importance to the security of your customer data and payment transaction information.
Your data is always encrypted and transmitted to our payment provider in compliance with data protection regulations.
The KomfortPlus™ Active Pressure Distribution Stockings can be worn both during the day and at night, depending on your personal comfort and needs. They are designed to provide you with a pleasant feel and gentle comfort all day long, whether in everyday life or during your night's rest.
If you are unsure between two sizes, we generally recommend the larger version.
We recommend that you take care of our KomfortPlus™ active pressure distribution stockings carefully to ensure they last a long time. Ideally, wash them by hand in cold or lukewarm water (approx. 30°C to 40°C) - this will ensure that the colors and elasticity are optimally preserved. If you want to use the washing machine, select a gentle program to support the quality and longevity of the stockings.
💬 Customer support
We ask you not to send duplicate emails.
If you make multiple requests, your email may be placed at the back of the queue again, further delaying the response time.
Our customer support team is working hard to respond to you promptly.
Thank you for your patience.
Our team usually answers emails within 24 hours.
In isolated cases, response times may be longer.
We ask for your patience and assure you that every email will be answered promptly.
If you do not see a response in your inbox after several days, please do the following:
- Please check the spam folder in your email inbox. If you do not find an answer there, please be patient.
- If you have not received a response after more than seven days, the error is probably with your email provider. In this case, we ask you to resend the request using a different email address.
Thank you for your understanding!
Via the contact form on our website or directly to the customer service email.
Telephone support is currently being set up but is not yet available.
📦 Exchanges & Returns
Of course, we will exchange your item without any problem upon payment of our shipping fee.
Simply contact our customer support team and let us know that you would like to exchange an item.
Please let us know your desired size or color directly to ensure the fastest possible processing.
You can of course return or exchange your order or parts of it.
Please note that we can only accept returns of unworn, clean and odorless goods in their original condition.
The return period is 30 days after purchase. Click here to view our cancellation policy and take further steps.
Your credits do not expire, which means you can redeem them at any time.
We have a main regional warehouse in Austria from which we ship the majority of our orders and accept returns.
📬 Shipping & Delivery
Yes, you will receive an email from us immediately after purchase.
If you do not see it in your inbox, please check your spam folder.
If you cannot find the confirmation there either, you may have accidentally entered an incorrect email address during the ordering process.
In this case, please send a short message to customer support so that we can correct the email address.
Please contact us as soon as possible by email: support@komfortplus.shop .
As long as your package has not yet been shipped, it is no problem to change the address.
We will then correct the data in our system.
Yes, you will receive an individual tracking number in your shipping confirmation. This allows you to easily track your package.
Please note that it usually takes 1-2 days after shipping for the tracking information to be activated. We ask for your patience in this case.
Where we ship your package from depends on the local availability of the products ordered.
As soon as you have placed your order, it will be automatically forwarded to our warehouse.
The items are primarily shipped from our Austrian warehouse in Graz.
If your item is not available there due to high demand, it will be shipped from our central warehouse so that the package can be sent to you as quickly as possible.
Orders are usually ready for dispatch within 24-48 hours and are forwarded to the shipping department. Important: delivery only takes place after receipt of payment!
Our shipping times are valid from the shipping confirmation.
The standard shipping time is:
2-7 working days. Our shipping times are valid from the shipping confirmation.
By default, orders are prepared for dispatch 1-3 days after ordering.
Don't worry, we haven't forgotten to include the invoice in your package. For the sake of the environment, we have consciously decided not to include a paper invoice in our packages.
You can easily download your invoice in the order confirmation after your purchase if required.
💳 Payment
Unfortunately, for accounting reasons, we are unable to deduct discount codes retroactively.
If your discount code is valid for a longer period, you can enter and use it during checkout on your next order.
- PayPal
- Klarna
- EPS
- credit card
- ApplePay
- GooglePay